FAQ
How long does shipping take?
Standard shipments are generally delivered within 2-5 business days.
How can I track my order?
Once your order is complete, we will send you a confirmation email with a link to access online tracking. By clicking on the link, you will be able to view the itinerary of your package and the expected delivery data.
How can I contact customer service?
You can reach us by email at ep@eolieparfums.com, or fill out the contact form in the Contact section of our website. We try to respond to all requests within 24 business hours.
Is there a possibility to get free shipping in Italy?
Yes, we offer free shipping in Italy for all orders over 99 euros . This allows you to receive your products without additional shipping costs. If your cart has not yet reached this threshold, explore our catalog to add more items and take advantage of this exclusive benefit!
Shipping
Fast Shipping
We know how important it is for you to receive your products quickly. That's why we offer a fast shipping service on all our orders, ensuring that your purchases arrive on time and in perfect condition.
Order Tracking
Always keep track of your order thanks to our easy and intuitive tracking system. After making your purchase, you will receive all the information you need to monitor the path of your package in real time.
Contact us
Have questions or need assistance? We're here to help! Whether it's product information, shipping policies, or any other questions, our team is here to answer them.